Travel Agents and Tour Operator Insurance

Baldwins Travel is an award-winning travel agent in Kent and Sussex, recognised by the travel industry as the leading independent travel agent in the South East. We’re proud to have been awarded ‘Travel Agent of the Year – London and the South East for 14 consecutive years and to have been crowned ‘National High Street Travel Agent of the Year’ four times since 2014. Please check any travel insurance documents to see if there is sufficient cover to allow a refund. Query whether they are able to offer any assistance in providing a refund under Section 75 of the Consumer Credit Act 1974. Some banks do provide cover in this respect, but it does vary, and it is not guaranteed. If the above applies, then please contact your credit card provider or bank to request a refund under Section 75 of the Consumer Credit Act 1974.

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Your help was very swift and professional as in previous years. If you are an existing or trading travel business, Protected Trust Services can still help you with migrating to PTS. If you are unhappy with HMRC’s service, please contact the person or office you have been dealing with.

Why Choose LST Travel?

With the iconic hotel brand Auberge Resorts, we’ve created a new series of tailormade, luxurious road trip itineraries. Emblems of America’s most iconic landscapes, regions, and people. When you return from your Drone the World trip, you’ll have your own personal film, to show friends and family of your adventure.

  • If you are travelling on business or in a commercial vehicle please click here for Condor Ferries Freight.
  • For the latest updates and travel advisories concerning destinations affected by the virus outbreak, please check the Foreign and Commonwealth Office HERE.
  • There is also a Managing the Travel Business Diploma, provided by the International Air Transportation Association .
  • Rather than leaving employees to search the entire web, organisations frequently provide a portal or app with approved suppliers, routes and cost limits, to make it easier to search and book.
  • We’re proud to launch a brand-new series of exclusive US trips with ground-breaking private air company Surf Air.

Agencies with a large customer base may be able to achieve better savings, because of the volume of bookings they make. If they bring a claim against your you’ll need a professional insurance policy in place that defends and protects you. As soon as you make a payment for a flight or flight-inclusive holiday to a travel agent, you are entitled to receive an ATOL Certificate containing the name and ATOL number of the ATOL holder your booking is with. This will ensure that your payment is not at risk if the agent ceases to trade. If you still do not get one, you can contact the CAA for advice. Barrhead Travel Service Ltd is an Appointed Representative of Rock Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority .

Standards of service

As a travel agency manager, you may manage a small independent business or a large chain. Some agencies specialise in business travel or offer a detailed knowledge of specific locations or travel products. The total number of full-time US travel operators falling from 124,000 in 2000 to around 74,000 in 2014. Much of this is thought to be a result of search engines and other online tools opening up options and making information more easily accessible for customers. However, after researching the industry and analysing agent numbers, it seems things are changing.

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